knk Business Software AG is the provider of this telemedia service. We take the protection of personal data very seriously and would like to share information in this privacy statement about when we store which data that is relatable to you (so-called “personal” data), and explain how we make use of it.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator.

Notice concerning the party responsible (Art. 4 (7) DSGVO)

The party responsible for processing data on this website is:

knk Business Software AG

Fleethörn 7
24103 Kiel

Business Unit muellerPrange

Dachauer Straße 233
80637 Munich

Fon +49 (0)431 57 97 20
Fax +49 (0)431 57 97 299

Company Register Kiel, No. HR-B 5956, USt-IdNr. DE227402480
Chief Executive Officer: Knut Nicholas Krause
Supervisory board: Karl Dietrich Seikel (Chairman)

You will find more information on the Legal Notice page.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about the respective personal data as well as correction or deletion or restriction of the processing or a right of objection against the processing as well as the right of data portability. You can contact us at any time using the contact data (responsible party) given above if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities (Independent Center for Privacy Protection Schleswig-Holstein, Kiel).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed

General information and mandatory information

Data protection

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Data protection officer

Statutory data protection officer:

We have appointed a data protection officer for our company.
TASCO Revision und Beratung GmbH
Mr. Sami Abbas
Hagenauer Str. 42
65203 Wiesbaden (Germany)
Tel: +49 (0) 611 / 9491 – 2224

Data collection on our website


Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy
When visiting the website for the first time, a cookie notice will appear that allows you to make a cookie choice. When clicking on the button “Accept all cookies”, you accept the use of third party cookies, tracking cookies and session cookies on this website and their storage on your computer. When choosing the button “Only allow necessary cookies”, you will only allow session cookies and the cookie for saving the cookie settings on your computer.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data due to legitimate interest on the basis of IT security and website operation.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. This excludes linked businesses.
We will, therefore, only process any data you enter onto the contact form only with your consent per Art. 6 DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Please note that if you do not provide data that might be necessary for the processing we might not be able to process your request or only process it partially.

Leaving comments on this website

If you use the comment function on this site, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously.

How long comments are stored
The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (slander, etc.).

Legal basis
The comments are stored based on your consent per Art. 6 (1) (a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Analytics and advertising


Description and Scope of Data Processing

Our website uses the tracking tool Matomo, a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. Matomo uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookies about your use of this website is stored on our server.

Matomo uses the cookie _pk_id. It contains a unique identification number that Matomo can use to recognize you when you return to our site and identify you as a returning visitor. Matomo also uses the cookie _pk_ses. Matomo uses this cookie to analyze your page views during your visit to our site.

We have activated the IP anonymization function on this website. This shortens your IP address before it is stored so that we cannot identify you or the owner of the Internet connection you are using. We use this information to evaluate your use of the website in order to compile reports on website activities.

Legal Basis

The data processing is carried out according to your consent on the basis of Art. 6 para. 1 lit. a DSGVO.

Processing Purpose

The purpose of the data processing is to optimize our marketing and improve our web offering, in particular to enhance user-friendliness in order to make it easier for visitors to find their way around. This is also our legitimate interest.

Storage Period

The cookie _pk_id has a storage period of 13 months. The cookie _pk_ses has a storage period of 30 minutes. The anonymized analysis data is deleted as soon as it is no longer needed for our purposes.

Objection, Removal, Prevention

You can prevent the storage of cookies by setting your browser software accordingly.

Microsoft Dynamics 365 Marketing 

This website uses Microsoft Dynamics 365 Marketing to send newsletters. The service is provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Dynamics 365 Marketing is a service that can be usedamong other thingsto organize and analyze the sending of newslettersMicrosoft stores the data you provide for the purpose of receiving the newsletter on servers in Germany. If technical resources are heavily useddata processing and data storage on a server in Europe (EMEA) is also possible. Microsoft is certified according to the “EU-US Privacy Shield”. The “Privacy-Shield” is an agreement between the European Union (EU) and the USA to ensure compliance with European data protection standards in the USA. 

With the help of Dynamics 365 Marketing we can analyze our newsletter campaignsWhen you open an e-mail sent with Dynamics 365 Marketing, a file contained in the e-mail (called a web beaconconnects to Microsoft’s servers. This allows us to determine whether a newsletter message was opened and which links were clicked on, if necessaryConversion tracking can be used to analyze whether a predefined action (e.g. registration for an event via our websitehas been carried out after clicking on the link in the newsletter. Technical information is also recorded (e.g. time of access, IP addressbrowser type and operating system). This information is collected pseudonymously and cannot be assigned to the respective newsletter recipientIt is used exclusively for statistical analysis of newsletter campaignsWe use the results of these analyses to better adapt future newsletters to the interests of the recipientsIf you do not want Microsoft to analyze your newsletteryou must unsubscribeFor this purposewe provide a corresponding link in every newsletter messageFurthermoreyou can also unsubscribe from the newsletter by sending a corresponding e-mail to the person responsible for this website. 

Data processing with Dynamics 365 Marketing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing the newsletter. The legality of the data processing operations already carried out shall remain unaffected by the revocation. After cancellationyour stored data will be immediately blocked for the newsletter receiving and deleted after expiry of the legal storage and retention periodsIf you tick the box “I no longer wish to receive information“, then your data record will be completely deactivated for all future newsletter receivings and will no longer be used by us. Data that has been stored by us for other purposes (e.g. e-mail addresses as a means of contacting our customersremains unaffectedYou can find more details in the Microsoft data protection regulations at: 

Plugins and tools

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data processing is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM.

Further information on Google reCAPTCHA and Google’s privacy policy can be found at the following links: and

All in One WP Security

This website uses the plugin All in One WP Security to protect the website from unauthorized access. The plugin does not transfer personal data to external servers.
To block certain IP addresses in the case of excessive login attempts, the IP addresses are stored in our wordpress database. The IP addresses will be deleted from the database on a regular basis.
You will find more information to the plugin here:

Social network features

Our website uses features of several different social networks (“plugins”):

Our website contains social plugins from Twitter. These plugins are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “retweet” feature, the websites visited by you are linked to your Twitter account and disclosed to other users. Data is also transmitted to Twitter. If you wish to prevent such data transmission, you need to log out of your Twitter account before you visit our website. Additional information is available at

This website also uses a “XING share button“. When you access this website, your browser will briefly connect to the servers of XING AG (“XING“) which operate the “XING share button” feature (in particular the calculation/display of the counter value). XING does not store any personal data, specifically not the IP address you use to access this website. Your user behavior is not evaluated in connection with the “XING share button” based on the use of cookies. Updated information about data privacy policies related to the “XING share button“ and other information is available at

Our website also integrates social plugins for the social network LinkedIn provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as “LinkedIn”). You can identify LinkedIn plugins by the LinkedIn logo or the “recommend button” on our website. When you visit our website, the plugin establishes a direct connection between your browser and the LinkedIn server. LinkedIn is consequently informed that you have visited our website and provided your IP address. If you click on the LinkedIn “recommend button“ while you are logged into your LinkedIn account, you will be able to link the content of our website to your LinkedIn profile. As a result, LinkedIn will be able to allocate your visit to our website to your user account. As the provider of this website we would like to indicate that we have no knowledge of the content of the transmitted data and its use by LinkedIn. For details about the collection of data (purpose, scope, further processing, use) as well as your rights and setting options please read LinkedIn’s privacy policy. This information is available at

Our website further uses Vimeo plugins for services provided by Vimeo LCC, 555 West 18th Street, New York, New York 10011, USA. If you access pages on containing such a plugin, a connection is established to Vimeo servers and the plugin is displayed on the website by notifying your browser. Vimeo’s server is then informed about the pages on our website you have visited. If you are logged on as a member of Vimeo, Vimeo allocates this information to your personal user account for these platforms. When using these plugins like, for instance, clicking/activating the start button of a video or by sending a comment, the information is assigned to your Vimeo user account. If you do not want Vimeo to assign your visit to our website to your user account, please log out of it. More information about the collection and use of data by Vimeo is available from Vimeo’s privacy policy at

The following applies to all plugins provided by the social networks mentioned above:

knk Business Software AG as the provider of the telemedia service has no knowledge of the exact content of the transmitted data or its use by Twitter, XING, LinkedIn, or Vimeo. For more information please visit the privacy policy statements of these providers at:

You may also change your data privacy settings in the “settings“ section of your user account (if available).

Links to other websites

Our website includes links to other websites. We have no control over whether their operators comply with data privacy provisions and are not responsible for such compliance, specifically not in terms of data privacy. It is recommended to check the statements of these operators.

Blog subscription

If you would like to subscribe to the blog offered on the website, we require an e-mail address from you and information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use these data exclusively for the dispatch of the requested information and do not pass these on to third parties.
The processing of the data entered in the blog subscription is carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of data, e-mail address and their use to send the blog subscription at any time, for example via the “Unsubscribe” link on our blog pages The legality of the data processing operations already carried out remains unaffected by the revocation.
The data that you have stored with us for the purpose of subscribing to our blog will be stored by us until you unsubscribe from the blog subscription and deleted after you cancel the blog subscription. This does not affect data stored by us for other purposes (e.g. e-mail addresses for the member area).

Data protection for applications and in the application process

The data controller collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing may also be carried out electronically. This is particularly the case if an applicant submits the relevant application documents electronically, for example by e-mail or via a web form on the website, to the data controller. If the data controller concludes an employment contract with an applicant, the data transmitted shall be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with the applicant, the application documents shall be automatically deleted two months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interests in this sense include, for example, the duty to provide evidence in proceedings under the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz – AGG).

Questions and comments

If you have any questions, suggestions or comments about data privacy, please contact muellerPrange, most conveniently by email at General statutory and actual changes require modifications to this privacy statement every now and then. We will inform you of any changes in this section.

knk Business Software AG
Kiel, May 2019